Privacy Policy (PetOS)

Effective Date: January 17, 2026

PetOS (“we”, “us”) is a pet health application. This Privacy Policy explains how we collect, use, and protect your information when you use PetOS (the “Service”).

1. Information We Collect

We may collect:

  • Account info: user ID, email (if used), display name, login provider.
  • Pet data you enter: pet profile details, health notes, reminders, logs, and related information.
  • Uploaded content: pet photos/videos and documents you choose to upload.
  • Usage + device data: app activity, crash logs, device info, IP address (for security).

2. How We Use Information

We use information to:

  • Provide and improve the Service
  • Sync your account across devices
  • Store and display your pet data and uploads
  • Prevent fraud, abuse, and unauthorized access
  • Provide customer support
  • Enforce our policies and Terms

3. Data Sharing

We do not sell your personal data. We may share information only with:

  • Service providers: (hosting/storage/analytics) needed to run PetOS
  • Legal/safety reasons: (to comply with law or protect users and the Service)
  • Business transfers: (merger/acquisition, if applicable)

4. Data Security

We use reasonable security measures to protect your data. No system can be guaranteed 100% secure.

5. Account Deletion

You can request deletion in the app/website. Deletion is permanent and irreversible, and removes your account data and uploaded content where possible. Some technical logs or backups may remain temporarily for security and legal compliance.

6. Enforcement and Bans

We may suspend or ban accounts and remove content at any time if users violate rules, abuse the Service, or engage in harmful or unlawful activity.

7. Contact

For privacy questions or requests, contact: trypetos@gmail.com